Editor’s Note: In addition to our usual review, this time we’ve managed to sit down with Miroslav Miroslavov, Co-Founder and CEO of OfficeRnD and asked him more about it! (The interview has been edited for clarity.)
Could you explain OfficeRnD in a sentence?
OfficeRnD allows you to automate administrative tasks and get more insight into your busines so you can focus on making your members happy and growing your business.
Why was OfficeRnD started and what is its vision?
OfficeRnD started as a space management platform with the vision to improve the well-being, collaboration, and flexibility in an office environment. Quickly after we started, we realized that Coworking is exactly the office we always imagined and so decided to focus full-time on it. Read the full story here.
What differentiates OfficeRnD from other management software?
It might sound like a cliche, but it’s true that our biggest differentiator is our team. We’re a team of 40+ strong, the majority of who have product or customer-facing role. These are brilliant Product engineers and amazing Support people, who are the main engine in building our platform advanced enough, but yet easy to use, and taking care of our amazing clients.
What are some latest features of OfficeRnD?
We release new features every week, so it’ll be hard to list all the new features that we have. But in a nutshell, we have 2 main areas of focus that we’ve identified as crucial for the success of a coworking business. One is developing the best member facing tools that will make your members happy, hence improve retention, and help you acquire new members by giving them the option to purchase one of your products online. The other is the backend administration, that will always be a key part of our product and we want it to be advanced enough to support the key processes in a coworking space and yet be user-friendly.
What are some underrated features of OfficeRnD?
I can’t say for sure about underrated features, but there are some we didn’t expect that would get that much hype from operators. One example would be our visual floorplan, which shows you the actual outline of each of your floors including your offices, desks, meeting rooms and any other units of space, that you offer. It helps with visualizing your layout or any changes you want to apply to it, and also with keeping track of occupancy. Sales and Member-facing teams love it!
What types of spaces should use OfficeRnD?
The majority of our customers are fast-growing, well-funded coworking spaces but also big, established serviced offices.
OfficeRnD was founded by Miroslav Miroslavov and Miroslav Nedyalkov in 2015. As of 2019, the company has offices across Europe, New Zealand and the United States. The OfficeRnD product is used in more than 40 countries by 450+ workspaces, including Central Working, Halkin, Dogpatch Labs, Mesh Oslo, Hub Australia, and more.
OfficeRnD features are all about data-driven functionalities to deliver excellent operative results, in parallel with lower costs and stronger sense of engagement among its users.
Its features cover all aspects of coworking management, including the embedded platforms for Customers Relationship Management (CRM), Members Management, Space Management, Resources and Contracts Management.
CRM feature functions as a tool for the management of all of one’s prospective members of the coworking community. It allows for easy organization of prospective customers, and the collection of data on the audience you want targeted within desired channels. It also provides support for management of email and chat platforms, phone calls and other communication channels.
Once the prospective customers become full-time members of a coworking community, Members Management functionality allows users to keep track of their relocations, offer them new or upgraded membership plans as well as change membership data on the fly.
At the same time, OfficeRnD gives users access to its Space Management feature which allows for easy handling of innumerable desk spaces and offices located across all of the covered facilities. It gives users access to information regarding the occupancy of a particular desk, its availability and the sitting places for all of the members of the coworking community.
Resources Management is an advanced feature that allows for the analysis of data users are already gathering on the occupancy of particular desks. It makes it easier to keep track of which desks are permanently assigned as opposed to those which are available on first-come-first-served basis, allowing for more in-depth planning.
Finally, Contracts Management features serves as a hub for the collection of all the relevant data on the members of managed coworking community.
Unlike its immediate competitors, OfficeRnD is designed as a total solution for one’s coworking management needs. Its features track the entire business journey: starting from the recruitment of prospective members and keeping track of occupancy desk and office spaces, ending with advanced business intelligence features which allow for better planning. For all of its features, the platform itself never loses sight of the need to allow its user to enjoy its easy configuration and intuitive interaction with its accessible dashboard.
Coworking spaces can connect OfficeRnD to their access control system to streamline hot desk booking, offer a touchless experience, let private office manage capacity planning and a lot more. In this PDF you can find more information about such features and how OfficeRnD works with a system like Kisi.
OfficeRnD offers its users access to its public API whose main task is to facilitate communication between third party applications and its native database.
It also allows for full integration with compatible apps, including the most popular accounting platforms such as Xero and QuickBooks Online. The same goes for supported integration with payment gateways, including PayPal, Stripe, GoCardless, CardConnect, PayDock and others. Users can choose how deep these integrations run through, ranging from fully automated sync to the manual and semi-automated one.
The pricing is calculated based on two available plans - per member, or per desk. You can see detailed and up to date information about the pricing here.