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04/21/2023

The Top 5 Factors to Keep in Mind Before Scaling Your Coworking Venture

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As the demand for flexible workspaces continues to grow, many coworking operators are considering expanding their operations. However, before taking the leap, it's essential to consider several critical factors to ensure the success of your expansion. In this article, we'll explore five key considerations for coworking operators looking to open new locations. By taking these factors into account, you can navigate growth and take your business to the next level.

1. Choosing the Location

One of the most critical factors to consider is the location of your new coworking space.

  • Proximity to transport hubs is essential, as people are more likely to choose a location easily accessible by public transportation. A good rule of thumb is to aim for a location within a 500-meter walk from the nearest metro station or on a front line of a busy avenue. This will ensure your space benefits from intense human traffic flow, making it more visible and attractive to potential customers.
  • Another crucial factor to consider is the availability of nearby amenities. People who work in coworking spaces often need to take breaks and grab a bite to eat, so having an abundance of cafes and restaurants nearby can be a significant draw for your space. Consider building partnerships with nearby eateries to offer member-only discounts and help them attract more customers while increasing the value of your membership offerings.
  • Of course, the infrastructure of your new location is also crucial. High-speed internet is a must for any coworking space, and future-proof fiber optics should be your preferred option. You also want to ensure that the building is equipped with a reliable access control system that can integrate with your coworking management software to automate access and make your space open 24/7.
  • Finally, check that all basic utilities such as electricity, water, and heating are available and functioning properly.

To get a better understanding of the real picture of the building and the surrounding area, it's worth taking the time to talk to people who live or work on other floors. They can provide valuable insight and information the landlord might not have disclosed.

2. Validating Demand Before Branching Out

Starting a new coworking space branch is like launching a startup. It requires a significant amount of investment, both in terms of time and money. Before you dive in and take out a loan or invest your hard-earned savings, it's essential to ensure there is enough demand to support your new venture.

One way to do this is by validating the market demand through a carefully designed website and pre-sales strategy. This will not only help you gauge interest in your coworking space but also ensure that you have a profitable business model.

Steps to Validating Demand:

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1. Build a Website that Showcases Your Value Proposition

The first step in validating demand for your new branch is to create a website that highlights your unique value proposition. This should include information about the amenities and services you offer, such as high-speed internet, conference rooms, and networking events. You should also include pricing information and any special promotions or discounts you are currently offering.

2. Offer Pre-Sales with a Hefty Discount

Once you have your website up and running, it's time to start pre-selling your coworking space. Offer a significant discount to those who sign up within the first 30 days. This will not only help you generate some much-needed revenue upfront but also give you a sense of the demand for your new coworking space.

3. Evaluate the Results

After the 30-day period has ended, evaluate your results. If you've met or exceeded your pre-sales targets, then congratulations! You can move forward with confidence, knowing there is enough demand to support your new location.

However, if you didn't meet your pre-sales targets, it's time to go back to the drawing board. Consider whether there are any changes you can make to your value proposition or marketing strategy to better appeal to your target audience. You may also want to reconsider your location and look for a more suitable area with a higher demand for coworking spaces.

3. Maximizing Consistency and Efficiency in Your Coworking Space Branches

When running multiple coworking locations, it's essential to maintain consistency and efficiency across them. This not only ensures a smooth experience for members but also helps you save money and streamline operations. Here are some tips for maximizing consistency and efficiency in your coworking space branches.

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1. Automate Everything

Instead of hiring an army of location managers, consider automating routine tasks such as member sign-ups, onboarding, and billing. Automation tools can help you save a lot of money and improve workflow efficiency. Learn from successful businesses like Uber, which have reduced their staff and automated processes to optimize operations.

2. Enable Cross-Branch Functionality

Make it easy for members of one branch to book meeting rooms and desks in another location. This will not only improve the member experience but also encourage them to use your coworking spaces more frequently. It's essential to ensure that all branches have the same amenities and services, so members can feel comfortable no matter which location they are in.

3. Foster a Sense of Community

Even though you have multiple branches, it's crucial to maintain a sense of community among your members. Host events that bring members from all branches together and encourage interaction between them. Good relationships and friendships between your members will lead to higher customer retention rates because people enjoy being part of a community.

4. Effective Marketing Strategies for Your New Branches

When running multiple coworking space branches, monetizing your business is crucial to ensure success. Your revenue is the most accurate gauge of your success. However, to make all of your workspaces profitable, you need to promote them effectively.

Here are some effective marketing strategies to promote your coworking spaces and attract more members.

1. Create Unique Marketing Approaches for Each Location

Each of your coworking spaces is unique and requires a different marketing approach. Identify the audience for each location and create separate member personas to avoid wasting time and money trying to sell your services to the wrong audience. Tailor your marketing strategies to the specific audience of each location to maximize the effectiveness of your campaigns.

2. Use Conventional Marketing Tools

Utilize conventional marketing tools such as branded website design, commercial listings, a full-service mobile app, and brochures to promote your coworking services. These tools are critical for a high-powered marketing strategy that can help you attract new members and increase your revenue.

3. Leverage Digital Marketing Channels

In addition to conventional marketing tools, leverage digital marketing channels such as social media, email marketing, and search engine optimization (SEO) to promote your coworking spaces. These channels can help you reach a wider audience and attract more members to your coworking spaces. If you are not sure you can cope yourself, consider outsourcing digital marketing companies for faster results.

5. Creating Unique Coworking Spaces

When operating multiple coworking locations, it's crucial to avoid cannibalization and instead create unique spaces that stand out in their own way. Simply cloning your existing coworking space is not enough, as it creates internal competition that can harm your business.

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To avoid this, each space must have its own unique charm and appeal. This can be achieved through different layouts, decor, or membership types. Additionally, each branch should be located in an underserved area of town to attract new members.

However, while creating unique locations, it's important not to neglect your first coworking space. This is where your business started, and it should always be kept modern, updated, and tech-driven to maintain its appeal.

Remember, the key to success is not just opening multiple locations, but creating a network of unique coworking spaces that appeal to different audiences. By doing so, you can attract new members and avoid internal competition, ultimately leading to a more profitable business.

To Take Away

In conclusion, branching out your coworking space business can be an exciting and profitable endeavor. However, it's crucial to approach it strategically, considering factors such as demand, location, and marketing to ensure success. Remember to maintain a sense of community across all locations and create unique spaces that stand out. By following these guidelines, you can expand your business and attract new members while maintaining the quality and reputation of your brand. Best of luck in your coworking space business endeavors!

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